Privacy Policy

At Food Owl, we are committed to protecting your personal information and take your privacy seriously. This Privacy Policy explains the methods we use to collect, utilize, and safeguard your personal data when you use our website (hereafter known as "the Website"). 

By accessing and using the Food Owl website, you are agreeing to the terms outlined in this policy, as well as our terms of use. If you have any questions or concerns about our Privacy Policy, please do not hesitate to reach out to us for clarification.

Information Collection and Use

We collect information from users in a variety of ways, including through the use of Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. 

We use this information to understand how visitors use our website, such as which pages are most popular and how visitors navigate through the site. The information collected by Google Analytics is anonymous and does not personally identify individual users.

When you use the Website, we may also collect certain information about you, such as your IP address, browser type, operating system, and access times. 

We also collect information about your use of the Website, such as the pages you visit and the actions you take. This information is used to improve the functionality and user experience of the Website.

We also collect personal information that you voluntarily provide to us when you contact us via email or through the Website. This may include your name, email address, and any other information you choose to provide. We use this information to respond to your inquiries and to provide you with the information or services that you request.

We may also use your personal information for marketing or promotional purposes, such as to send you emails about new features or services, or to inform you about special promotions or discounts. However, we will not use your personal information for these purposes without your consent.

Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. We review and update our retention policies on a regular basis to ensure that we are only keeping the data that is necessary for the purpose it was collected. 

We may retain your personal data for a longer period if it is necessary to comply with legal or regulatory obligations, to resolve disputes, or to enforce our agreements. 

Once the retention period has expired, we will securely destroy or delete your personal data in accordance with our data destruction policies.


At Food Owl, we take the security of your personal data very seriously. We have implemented robust technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and any other illegal forms of processing. 

Our security measures include, but are not limited to, encryption of sensitive data, regular backups, access controls and audits, vulnerability management, and incident response planning. 

We also have strict policies and procedures in place to ensure that only authorised personnel have access to your personal data.  Our security protocols are regularly reviewed, tested, and updated to ensure that they remain up-to-date with the latest security standards.

Sharing Information

We do not sell, distribute, or rent your personal data to any third parties without your expressed permission. We may only share your personal data with third parties in the event that we have your permission to do so, or if we are required by law to do so. 

In such cases, we will only share the minimum amount of personal data necessary to fulfill the specific purpose for which it is being shared. 


Our website uses cookies to enhance your browsing experience and to personalise content and ads. A cookie is a small text file that is placed on your computer or mobile device when you visit our website. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following types of cookies on our website:

  • Session cookies: These cookies are temporary and are deleted when you close your browser. They are used to keep track of your preferences and settings as you navigate our website.
  • Persistent cookies: These cookies remain on your device until they expire or you delete them. They are used to remember your preferences and settings for your next visit to our website.
  • Third-party cookies: These cookies are set by third-party services, such as Google Analytics, that we use to enhance the functionality of our website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us to analyse how users use our website. 

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. 

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can control the use of cookies on our website by adjusting the settings in your browser. However, disabling cookies may affect your ability to use certain features of our website.


We work with Ezoic, an advertising network provider, to deliver advertisements to our users. These advertisements may be personalised to provide a more relevant experience for our users. The privacy policy for Ezoic can be found here. This page also contains a full list of cookies used on this website.

Links to other websites

Our website may contain links to other websites that may be of interest to you. However, please note that once you have used these links to leave our site, we do not have any control over the other websites. 

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy policy. 

We encourage you to be aware when you leave our website and to read the privacy policies of every website that you visit. We do not endorse, support or take responsibility for the content of these external sites, their privacy policies or the way in which they handle user data.

Information Rights

In accordance with the UK General Data Protection Regulation (GDPR), you have the following rights with respect to your personal information that we collect and process:

The right to be informed

You have the right to be informed about the collection and use of your personal information. This Privacy Policy is intended to provide you with clear and transparent information about how we use your personal information.

The right of access

You have the right to access the personal information we hold about you.

The right to rectification

You have the right to have any inaccurate personal information we hold about you corrected.

The right to erasure

You have the right to have your personal information erased in certain circumstances.

The right to restrict processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

The right to data portability

You have the right to receive a copy of your personal information in a commonly used electronic format, and the right to transmit that information to another data controller.

The right to object

You have the right to object to the processing of your personal information in certain circumstances, including processing for direct marketing purposes.

Rights in relation to automated decision making and profiling

You have the right to not be subject to a decision based solely on automated processing, including profiling.

Please note that in order to exercise these rights, you may be required to provide us with proof of identity to ensure that personal information is not disclosed to unauthorised third parties.

If you wish to exercise any of your rights, please contact us at the contact details provided in the Contact Us section of this Privacy Policy. We will respond to your request within a reasonable period of time and may request additional information to confirm your identity. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our privacy practices, or to comply with changes in the law.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal data we collect.  It is your responsibility to check this Privacy Policy periodically to ensure that you are aware of any changes. 

By continuing to use our website or services after any changes have been made, you are agreeing to be bound by the new terms of the Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way in which we handle your personal data, please contact us.  You can reach us by email at [email protected].  We will do our best to address your concerns in a timely and efficient manner.